"The event was a key milestone in IBS' journey to establish ourselves as a Transformational Partner for the airline industry. We show- cased our most important asset, our people, and listened to our most important source of market insight, our customers. The success of the event can be gauged from the fact that 70% of the participants rated the event at 8 or above, in a scale of 1-10, in a comprehensive feedback survey. We look forward to an even more productive meeting in October 2011" - VK Mathews, Chairman & CEO, the IBS Group.